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How to Order Custom IEMs
A custom in-ear monitor (CIEM) has a shell moulded to the exact shape of your ears, so it seals better and stays comfortable for hours. We build AAW custom IEMs from your ear impressions. In Singapore we take the impressions...
Shipping & Return
International shipping We ship worldwide from Singapore, and shipping is free with EPAC wherever it is available. Checkout shows the services available for your address. EPAC, our tracked economy service: free wherever it is available, delivered in 7–20 business...
Where to Buy
Find out where to purchase your Null Audio Products!
Reviews
See what other customers are talking about our product and service. All reviews are from actual buyers and we even kept the ones that are saying not so nice things, just to keep it objective and we know where to...
Terms of Service
TERMS OF SERVICE ----- Last updated: 18 October 2026 OVERVIEW This website (www.null-audio.com) is operated by Null Audio Studio, a handmade cable maker based in Singapore since 2008. Throughout the site, the terms “we”, “us” and “our” refer to Null...
Contact Us
Ask us anything We usually reply within 2 working days. The FAQ may answer your question straight away. Email support@null-audio.com for orders, returns, warranty and repairs, or sales@null-audio.com for product questions and custom builds. WhatsApp: +65 8731 5476 Coming to...
AAW Trade-In Programme
Trade in any AAW in-ear monitor and get 25% off the price of a new AAW IEM, up to SGD 400 (about USD 313 at our website's exchange rate). What you can trade in Any AAW universal or custom IEM,...
Privacy Policy
PRIVACY STATEMENT ---- SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name,...
Warranty
This warranty covers AAW, Null Audio and Symphonym products. For other brands, contact us about warranty and servicing. What the warranty covers Defects in materials and workmanship. Valid for 1 year from the day your order is delivered. The warranty...
IEM Singapore Guide: Try, Buy and Upgrade IEMs at Our Studio
3.5 mm, 2.5 mm or 4.4 mm Balanced: Which Plug for Your Player?
Epsilon MKII Headphone and IEM cable is now available
IEM Cable With Mic: Gaming, Calls and USB-C Options
Custom Earplugs vs Foam Earplugs: Which Protects Better?
In-Ear Monitors for Singers: How to Choose
Modular IEM Cable Guide: One Cable for Phone, Dongle and DAP
Custom or Universal IEMs for Church Teams?
Best Headphone Cable Under $100: What to Buy, and Why Nylith
Custom Headphone Cables: Connector, Plug, Length and Conductor
IEM Reshell Guide: What It Is, What It Costs and What to Send
Custom IEM Singapore Guide: Impressions, Fitting and Ordering
How to Make Your IEM Cable Last, and When to Repair It
IEM Cable Connectors Explained: 2-Pin, MMCX, IPX or Pentaconn Ear?
In-Ear Monitors for Worship Teams: Why Churches Make the Switch
Moondrop Blessing 3 Cable: Which Upgrade Cable to Choose
How Long Do Custom IEMs Take?
Are More Drivers Better in IEMs?
IEMs With Your Phone: USB-C DAC Cable, Dongle or Bluetooth Adapter?
Upgrade Cables for Moondrop, Truthear, 7Hz and Other Budget IEMs
Legal notice for Japan (Specified Commercial Transactions Act)
This notice is for customers in Japan, as required by Japan's Act on Specified Commercial Transactions. Full terms are on our & Return and Warranty pages. Seller NASTECH (trading as Null Audio) Person responsible Kevin Wang Address #01-03 LHK2...