AAW Trade-In Terms & Conditions

AAW Trade-In Program

  1. Promotion: Trade-In Elpis Dual Driver Custom-Fit In-Ear Monitor.
    • First 5 Customers will receive S$200 offset to their purchase price and subsequent customers will receive S$100 offset.
    • Trade-In Item: Elpis CIEM units in full working condition. Customers may keep the original cable and accessories. 
    • Null Audio provides free ear impressions for domestic customers.
  2. Guaranteed Lead-time or Further Discount
    • 6 weeks or 30 working day lead-time, from the date the ear impressions are received at Null Audio.
    • If the aforementioned lead-time is exceeded, 10% further discount will be given to customer.
  3. Participating Models: AAW A3H and A3H-V Triple Driver Custom-Fit In-Ear Monitor
  4. Express Service: S$200, reduce lead-time to 10 working days.
    • If lead-time is exceeded, full refund of Express fee $200. If further 30 working day lead-time is also exceeded, clause 2 will apply.



  • If customer choose to add artwork or special request, lead-time will be increased to 40 working days.
  • Any delays caused by customer, courier company, import/export custom will not be included.
  • In the case where ear impressions have defects and require retaking, the lead-time will reset.
  • Any PH will not be included in the lead-time
  • Null Audio reserve the right of final explanation to all conditions listed above.